I forgot my password. What can I do?

Signing up with an email requires a password. But if you forgot it and lost access to your Zigass account — not a big deal, here's how you can restore it:

On the website:

1. Click on Sign in.
2. Select Email in the sign-in options list.
3. Click on Forgot your password?.
4. Enter the email address and click on Recover.
5. Check your inbox for an email titled Password recovery.
6. Click on the Recover password button in it. Make sure to do that within 12 hours, otherwise the link becomes inactive.
7. Enter your new password. You'll get back to your account once it's confirmed.

On Android/iOS:

1. Go to Profile by tapping the icon in the bottom right corner and tap Sign in.
2. Tap Show more sign in options.
3. Tap Email.
4. Tap Forgot your password?.
5. Enter the email address and tap Send (Recover password on iOS).
6. Check your inbox for an email titled Password recovery.
7. Tap the Recover password button in it. Make sure to do that within 12 hours, otherwise the link becomes inactive.
8. Enter your new password. You'll get back to your account once it's confirmed.

If you haven't found it in both your Inbox and Spam folders, contact our support team by sending an email at support@zigass.com or clicking the button below.